We are dedicated to delivering a high quality and complete home to our customer. We have carefully selected the products that are placed in your home and the trade partners who perform the work. We have detailed specifications that are required for every phase of construction to ensure quality. We have a detailed timeline of events that takes place from the time you sign your purchase agreement until your final inspection that takes place ten months after you have lived in your home. Whether it is assisting you with your financing, selecting colors and fixtures, or performing your ten month inspection, we are with you every step of the way. Our Homeowner’s Warranty assures you that Stateson Homes will be there for you.
Our Warranty Care Program provides state-of-the-art technology and support to you for your Stateson Home. With real time scheduling, tracking and information, you can be assured your needs will be met as quickly as possible. The skill and experience of our team along with the latest technology means your satisfaction is of our utmost focus.
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Note: If you smell gas or propane please call 911 immediately. In an emergency, such as water leakage, lack of heat, or if electricity to the whole house is out, please fill out the online form and contact the appropriate Trade Partner from the Emergency Contacts below.
If you are unsure if something is covered under the warranty please click here to see if it is considered a warrantable item.
We would ask that if you contact our trade partners directly, please inform the Stateson Homes Warranty Department so we may document repairs made to your home.
2001 South Main Street
Blacksburg, VA 24060
Emergency Service as defined by the limited warranty, includes situations such as: